Returns & Exchanges
At Premier Yarns, we want you to be completely satisfied with your purchase for all your home knitting and crochet projects. If you are not happy with your order, we accept returns of unopened and unused yarn within 30 days of the original purchase date.
Initiate Your Return
Contact our customer service team with your order number and the list of items you wish to return to receive a Return Authorization number.
Package Your Items
Securely pack the unused yarn in its original packaging, ensuring all labels and skeins are intact to qualify for a full refund.
Ship to Premier Yarns
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing